Privacy Policy

1. Introduction

Verdictum ("we", "us", "our") is a legal practice registered in Malaysia and operating from 4 Jalan Pinang, 50450 Kuala Lumpur, Wilayah Persekutuan. We are committed to handling personal information responsibly and in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website at verdictuma.club or engage with our legal services. If you have questions about how we handle your data, please contact us at [email protected].

2. Personal Data We Collect

We collect personal data only as necessary for the purposes described in this policy. The types of data we may collect include:

• Contact information: name, email address, phone number, and postal address when you submit an enquiry through our website or engage our services.
• Matter-related information: details about your legal matter that you share with us during initial consultations or throughout an engagement.
• Website usage data: IP address, browser type, pages visited, and time spent on the site, collected via cookies and analytics tools.
• Correspondence: emails, letters, and other communications exchanged between you and Verdictum.

3. How We Collect Personal Data

Personal data is collected through the following means:

• Contact forms submitted on our website
• Direct email or telephone enquiries
• In-person or video consultation sessions
• Cookies and similar tracking technologies on our website
• Documents provided to us in the course of handling a legal matter

4. Legal Basis for Processing

Under the PDPA 2010, we process personal data based on the following grounds:

• Consent: when you submit an enquiry or accept our terms of engagement.
• Contractual necessity: to perform the legal services you have engaged us to provide.
• Legal obligation: to comply with our obligations under the Legal Profession Act 1976 and related regulations.
• Legitimate interest: to operate and improve our website and services in a responsible manner.

5. How We Use Personal Data

Personal data collected is used for the following purposes:

• Responding to enquiries and providing information about our services
• Delivering the legal services we have been engaged to provide
• Maintaining records required by law and professional regulations
• Improving the functionality and usability of our website
• Sending service-related communications where required

We do not sell personal data to third parties and do not use it for unsolicited marketing without your prior agreement.

6. Data Sharing

Personal data may be shared with third parties only in limited circumstances:

• Service providers: such as IT support, cloud storage, or analytics providers acting under data processing agreements.
• Regulatory or legal obligation: where required by the Malaysian Bar Council, a court order, or applicable law.
• With your consent: where you have instructed us to share information with another party in the course of your matter.

7. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy. For legal matters, client files are typically retained for seven years following the conclusion of the engagement, in line with professional practice standards. Website enquiry data is retained for twelve months unless an engagement follows. You may request earlier deletion where this does not conflict with our legal obligations.

8. Data Security

We take reasonable and appropriate security measures to protect personal data from unauthorised access, loss, or disclosure. These measures include:

• Secure storage of physical and electronic client files
• Access controls limiting data to authorised personnel
• Encrypted email and secure file transfer for sensitive correspondence
• Regular review of security practices

9. Cookies

Our website uses cookies to ensure basic functionality and to understand how the site is used. You can manage your cookie preferences through our cookie consent tool or through your browser settings. For detailed information, please refer to our Cookie Policy.

10. Your Rights Under the PDPA 2010

Under the Personal Data Protection Act 2010 (Malaysia), you have the following rights:

• Right of access: to request a copy of the personal data we hold about you.
• Right of correction: to request correction of inaccurate or incomplete data.
• Right to withdraw consent: to withdraw consent to processing at any time, where consent is the legal basis.
• Right to limit processing: to request that we limit how we use your data in certain circumstances.

To exercise any of these rights, please contact us at [email protected]. We will respond within 21 days of receiving your request.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

12. Children's Privacy

Our services are directed at adults (18 years and above). We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us and we will take steps to remove it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are material, we will update the "Last Updated" date at the top of this page. Continued use of our website or services after changes constitutes acceptance of the revised policy.

14. Contact

For any questions about this Privacy Policy or how we handle your personal data, please contact us at: